About the role
Reporting to the Landside Manager, as Vehicle Booking System (VBS) Co-ordinator, you will be responsible for ensuring that the Vehicle Booking System is administered in accordance with the rules and overarching objectives of DP World. The role will have a strong focus on customer service and good organisational skills. You will be a key liaise with various stakeholders.
Key accountabilities
- First point of contact for all VBS enquiries
- First point of contact for Biosecurity and ACS on VBS related matters
- Develop and maintain effective relationships with clients and stakeholders
- Issue updates for Customers, using the 1-Stop application.
- Responsibility for VBS slot allocation by day and by carrier class
- Coordinate X-ray logistics
- Provision of accurate and timely advice on procedures and information systems
- Accurate data entry
- Super user of VBS rules and software
- Forecasting and reporting on daily & monthly R&D performance and statistics;
- Participate in ad-hoc projects.
- Prepare or assist in the preparation of Operations reports.
Experience, skills and qualifications
- Minimum of 2 years previous experience in transport/maritime/marine/stevedoring operations
- Demonstrated ability to plan and manage workloads, work autonomously or as a member of a team so that timely and effective results are achieved
- Proven ability to improve the efficiency and effectiveness of business systems, services, outcomes and in generating creative solutions for business problems and work practices
- Provide administrative / costing support for Operations, Finance & Administration staff
- Utilise standard industry computer packages such as Microsoft Word and Excel. Knowledge and experience in terminal, vessel, yard planning and control systems (e.g. Navis Sparcs Yard Planning System and Express Equipment Control System).
- Knowledge of policies and procedures relating to the receipt and delivery of cargo
- Thorough knowledge of terminal yard and vessel operations and capabilities of cargo handling equipment
- Knowledge of Customs practices and bio-security rules and regulations will be well received
- Effective customer service, oral and written communication skills as well as planning and organisational skills
Brisbane Terminal
DP World Brisbane's facilities are at Fisherman Island Terminal at the mouth of the Brisbane River. The Port of Brisbane is the largest in Queensland and the fastest growing port in Australia. The site completed a comprehensive $250M upgrade in 2014 and is the first of our terminals to become semi-automated. The Fisherman Islands Terminal is a dynamic 7-day, 24 hour operation that offers variety and represents an outstanding opportunity to grow as a professional in Australia’s Logistics and Supply Chain Industry.
Remuneration and benefits
We are committed to the development of our people and invest in ongoing training to improve performance, provide career development opportunities and offer competitive salaries.
Additional information for internal applicants
Please ensure that prior to applying to any internal vacancy, you have made your Line Manager aware of your application and gained their consent.
Supporting flexible work arrangements
At DP World Australia we understand that our greatest resource is our people. We provide long term career options where we recognise the importance of flexibility and a healthy work-life balance.
Supporting equality
We are an equal opportunity employer. We employ and promote on the basis of role requirements and we select people to roles based on their qualifications, skills, experience and fit with DP World Australia’s culture and values.
Application details
Applications should be received by Friday 17th July 2020
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